PITBULL VIBES
Refund Policy
Last updated: August 30, 2026
Made-to-Order Products
Every item sold on PitBull Vibes is custom-printed specifically for your order by our fulfillment partner, Printify — nothing is pre-made or held in stock. Because of this, we are not able to accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or simply not liking the item once it arrives. Please check the size chart carefully before ordering.
What IS Covered
We will provide a free replacement or a full refund if:
- The item arrives damaged or defective (printing error, material defect, etc.)
- You received the wrong item
- The item did not arrive within a reasonable time after the estimated delivery window
How to Report a Problem
Contact us at [email protected] within 30 days of delivery, with your order number and a photo of the item/issue where applicable. We’ll review it and arrange a free replacement or a refund.
Refund Method
Approved refunds are issued back to the original payment method through our payment processor (iCount / PayMe). Please allow a few business days for the refund to appear, depending on your card issuer.
Order Cancellations
Because production begins shortly after an order is placed, we can only cancel and refund an order if you contact us before it enters production. Once production has started, the order can no longer be cancelled — see “What IS Covered” above for what happens if there’s a problem with the finished item.
